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Support Plans and Options

Admin Support
monthly
$59
Automatic monthly update of CMS core and plugins included
No contract & cancel anytime
24 Hour Turn Around Guarantee
One Website
4 Admin Support Requests
Admin support requests are Website Administration only, no development or debugging
Up to 2 hours monthly support
One Request at a Time
Backup site before work
Notes of work performed
Wordpress or Joomla
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Full Support
per month
$149
Automatic monthly update of CMS core and plugins included
No contract & cancel anytime
24 Hour Turn Around Guarantee
One Website
4 Full Support* Requests
*Includes Development & Debugging Support
Up to 2 hours monthly support
One Request at a Time
Backup site before work
Notes of work performed
Wordpress or Joomla
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Agency Admin Support
monthly
$179
Automatic monthly update of CMS core and plugins included
No contract & cancel anytime
24 Hour Turn Around Guarantee
Up to Four Websites Supported
10 Admin Support Requests
Admin support requests are Website Administration only, no development or debugging
Up to 5 hours monthly support
Two Requests at a Time
Backup site before work
Notes of work performed
WordPress or Joomla
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VIP
per month
$229
Automatic monthly update of CMS core and plugins included
No contract & cancel anytime
Priority response!
Up to Two Websites Supported
8 Full Support* Requests
*Includes Development & Debugging Support
Up to 4 hours monthly support
Two Requests at a Time
Includes Website Improvements
Backup site before work
Notes of work performed
Wordpress or Joomla
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Emergency Help Now!
One Time
$199
One Time Fee
8 Hour Turnaround Guarantee
One Website
1 Support Request
Up to 3 hours total
Backup site before work
Notes of work performed
Wordpress or Joomla
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Disclaimer

Support plans do not include malware removal, and do not include major release upgrades for Joomla! Websites (E.g. Joomla 2.x to Joomla 3.x upgrade). These services are available under separate agreement. Your website may also require upgrade services under separate agreement before Automatic Monthly Updates can be performed. Plugin licensing costs are not included in support plans.

I can’t express to you how much I appreciate all of the time and effort that you have taken to make sure my website is up to date while I am trying to hire a replacement for my staff member. You have been so on top off everything! Thank you so much!

- Diane M. Beirne

I would gladly refer anyone to this company and look forward to a long working relationship with them.

- John Ruch

…we can count on them to keep our site looking fresh and working optimally!

- Andrea Coron

Frank and his team host and maintain websites for my clients.

- Joseph Ruiz

Your whole support staff was excellent in responding to our request to make a repair in our About Us section of our website. The content of this particular page now has all information correct and updated as we requested. Thank you for your patience and efficiency in responding to our request for a website repair.
You guys are “the best”!

- Glen Eastman

Attached is a copy of the PO that we have approved for the next 6 months of your service, ending in January 2020. Please let me know if you need anything else to renew our subscription for your great work!

- Mike Condardo
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Over 1000 Happy Customers!

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